UIBdigital

Recover password or get a temporary MFA code

In order to recover your password or get a temporary MFA code, you will need to provide us with the e-mail you have registered as your password recovery e-mail on UIBdigital. If you have not changed it, it will match the contact e-mail you provided when you registered on UIBdigital.

Where you no longer have access to this e-mail or failed to correctly validate it, you will need to either contact admin services for them to provide you with a new password or register a support request to get a temporary MFA code.

Please take the following steps to get a new password or temporary MFA code:

  1. Enter an e-mail address validated at UIBdigital
  2. Next, in about 2 minutes, you will receive an e-mail at this address containing a link to a UIBdigital web page
  3. Please click on this link. Once you have accessed UIBdigital, please follow the instructions provided.
Example: name@domain.country
Please note that upper and lower case are relevant
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